Refund Policy

Last Updated: October 5, 2024

At Udis spółka z ograniczoną odpowiedzialnością (operating as Motion Body), we are committed to providing our customers with high-quality flexibility programs and services. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer an unconditional 30-day money-back guarantee.

30-Day Money-Back Guarantee

1. Eligibility for Refund:

• To be eligible for a refund, you must request it within 30 days from the date of purchase.
• The refund applies to all purchased programs, courses, and digital products available on our website.

1. How to Request a Refund:

• If you wish to request a refund, please contact our customer support team at support.mymotionbody@gmail.com or through our website’s contact form.
• Include your order number, purchase date, and a brief explanation of your reason for requesting a refund.

1. Processing Your Refund:

• Upon receiving your refund request, we will process it within 7 business days.
• The refund will be credited back to the original payment method used for the purchase.

1. Refund Exclusions:

• Refunds are only applicable to purchases made directly through our website.
• We do not offer refunds on products that have been downloaded or accessed after the purchase unless otherwise specified.

1. Non-Transferable:

• This refund policy is non-transferable and applies only to the original purchaser of the program or service.

1. Customer Feedback:

• We value your feedback. If you choose to request a refund, we would appreciate it if you could provide us with your feedback on how we can improve our programs and services.

Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns about our Refund Policy, please do not hesitate to contact us at support.mymotionbody@gmail.com.